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Challenge / Goal

Strætó bs has worked with DILAX since 2016. Before implementing an automatic passenger counting (APC) system, passengers were counted manually: Once a year students were hired to ride the buses for days and count every single person boarding and alighting. The collected data was then put into an analytics tool - again manually. Since this approach was expensive, time-consuming and complicated and the data was not precise, Strætó began to look for a different solution.

Solution

Until today DILAX has equipped 47 buses, almost 50% of the fleet, with APC systems. The collected data is directly fed into the software DILAX CItisense. There, various KPIs are differentiated:

  • Line reports
  • Users per line
  • Peak hours
  • Vehicle map
  • Live data

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Time period

Planning time: 6 months to 1 year

Implementation time: 6 months to 1 year

Implementers

DILAX; Straeto

Service providers

DILAX

End users

Passengers

    Main benefits

  • Enhanced data collection

  • Improving traffic management

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