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Challenge / Goal

For people with reduced mobility or different mobility needs, getting from A to B is not always straightforward. Legacy planning issues, coupled with a lack of awareness regarding publicly placed obstacles, can cause difficulty for many people, such as wheelchair users or people with prams.  


In 2017, Route4U won the Smart Dublin SBIR Wayfinding Challenge initiated by Fingal County Council and Dublin City Council, in partnership with Enterprise Ireland. The company secured funding to develop and pilot their innovative, app-based, accessibility solution.

Route4U was initially piloted in Swords Main Street, Castle and County Hall by Fingal County Council. Surveys of the area compiled data on footpath obstacles, surface quality, and kerb heights in crossings, and as well as widths and inclines of footpaths. This database is constantly kept up-to-date by volunteers reporting obstacles. Anyone with a smart phone can download the app, report an obstacle, and wheelchair users can switch on the “auto-survey” function as they use footpaths, activating their phone sensors to collect data automatically. Volunteers reported over 100 obstacles in just over one month! 

Citizen participation

The successful implementation of the app wouldn't have been possible without the involvement of citizens, trialling it out, using the auto-survey function and reporting obstacles.



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Dublin City Council; Fingal County Council; Route4U

Service providers

Dublin City Council; Fingal County Council; Route4U; Enterprise Ireland

End users

Citizens with Reduced Mobility

    Main benefits

  • Enhanced data collection

  • Increasing safety

  • Improving travel safety

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