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Challenge / Goal

A large share of the people living in the Druzhba district use private cars and taxi services to reach the city centre, thus causing congestion, traffic accidents, air pollution and noise. The existing pedestrian crosswalks in the peripheral district of Druzhba are not secure enough and present high risk for accidents leading to injuries and fatalities. Most people with disabilities do not walk on the streets or travel around the city due to the lack of convenient infrastructure. The Municipality of Ruse together with the NGO Club Sustainable Development of Civil Society (CSDCS) will analyse the crosswalks, secure them with LEDs, raised paths etc. and introduce cameras on junctions in the peripheral district.


The research and planning phase of this measure was carried out with the following steps:

  • Preparation of a comprehensive stakeholder list comprising of all the relevant stakeholders shaping the public opinion in the target region and the whole territory of the city
  • Assessment of the training needs of Ruse's transport professionals via telephone interviews and the review of activities and documents of previous relevant projects
  • A well-attended opening event in February 2017, with a press conference ensuring broad media coverage
  • Contracted an expert organisation to carry out the training sessions planned

In this measure, one training activity was organised for public transport personnel, six workshops for the general public and non-governmental organizations (NGO), three mobility conferences and a large campaign for other stakeholders and the school community. Until the end of 2018 five training events have been performed- one for transport professionals and four dedicated to different target groups: Druzhba residents, school children, NGOs, university staff and doctoral students, as well as one Conference in October for discussing the social aspects of mobility.

The new mobility measures being implemented in Ruse as part of the CIVITAS ECCENTRIC project will be largely discussed and promoted as part of this measure in order to change the manner of thinking of transport specialists, regarding sustainability, and the city's residents. After each event (training events, round table discussions and conferences) CSDCS is performing evaluations by disseminating questionnaires to participants and assessing the results.

Furthermore, the findings from the preparatory phase inspired the measure team to develop the concept of Mobility as a Right (MaaR). MaaR defines mobility in a context where accessibility, inclusion and equity are taken into account from the beginning of the design of any mobility solution. MaaR is designed to reach the most disadvantaged group, regarding mobility, and peripheral urban areas, to find out the key ways to achieve an inclusive public transport service that can effectively meet the needs required.

Citizen participation

Citizens were involved through the various training activities, such as the carried out workshops and attendance at the mobility conferences.


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Time period

Planning time: Less than 6 months

Implementation time: 2 to 5 years


Municipality of Ruse; CIVITAS ECCENTRIC

End users

All Citizens

    Main benefits

  • Improving public transport accessibility

  • Facilitating citizen engagement

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