United Kingdom

The UK government has released voluntary guidelines for developers of transport and navigation apps, focusing on Mobility-as-a-Service (MaaS) technology to enhance travel experiences. The guidelines emphasize accessibility and affordability, encouraging features such as wheelchair-accessible routes and fair pricing. The recommendations also suggest displaying all public transport options in MaaS apps to avoid fragmentation. The voluntary code of practice aims to support MaaS growth without stifling innovation, allowing for evidence gathering on potential future regulations.

Voluntary guidelines

The code of practice is voluntary and primarily directed at MaaS platform providers, transport operators, and local authorities. It aims to support the growth of MaaS without imposing regulations that could stifle innovation. The voluntary approach allows for the gathering of evidence to determine if and where future regulations might be necessary


Examples of MaaS initiatives in the UK include the Breeze app developed for the Solent Transport region, covering Portsmouth and Southampton. The app enables users to plan, book, and pay for various journeys, including public transport, cycling, e-scooters, and ferries. Transport for West Midlands also announced plans for a region-wide MaaS app to provide customers with convenient, cost-effective, and sustainable travel options tailored to individual preferences.


Source: UK government publishes MaaS code of practice - Cities Today (cities-today.com)