This Use Case was co-created by citizens and organisations of the Move2CCAM project Satellites. Any information on this post is provided for research and informational purposes only and is not to be relied upon as a real-life implementation whatsoever.


Description:  Specialized mini-bus service tailored for individuals with mobility restrictions and disabilities, ensuring safe, accessible, and dignified transit through thoughtful, user-centric design and operation.

Goal: The core ambition of the autonomous (AV) mini-bus service, specially designed for mobility-restricted users and disabled people, is to instill an inclusive, accessible, and sustainable mobility framework within urban and suburban landscapes. By offering a door-to-door mobility service for any purpose desired, it emphasizes unbridled movement for all, notably those contending with mobility impairments. With the capacity to host up to 12 individuals over short to medium distances, this entirely electric mini-bus distinguishes itself not only by recharging during journeys but also by ensuring a tangible commitment to environmental sustainability. Unlike traditional options, it proudly accords ample space for multiple wheelchairs and assures an effortless on/off-boarding process, thereby dismantling potential barriers to travel. Furthermore, the direct link to emergency services from within the bus injects an additional layer of safety and assurance for all its passengers, underscoring a reliable and conscientious transport experience. Consequently, this AV mini-bus service doesn’t merely facilitate movement; it is a tangible stride towards an egalitarian and sustainable mobility future, where every journey is secure, accessible, and environmentally considerate.

Co-created by: Citizens and organisations in Helmond, Netherlands. 

Potential business model

  • Revenue stream: The service would be owned by the city's transport authority. The AV-minibus for disabled people can generate revenue by offering its users all possible payment methods: multiple-journeys, subscriptions or membership.
  • Users/customers: Elderly and people with impaired mobility. All genders and ages and for individuals both in urban and rural areas.



Photo credit: Cruise | GM


Move2CCAM is funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or CINEA. Neither the European Union nor the granting authority can be held responsible for them.