Hamburg Tests Generative AI in Public Administration with LLMoin Pilot
Summary: Hamburg is conducting a pilot project with LLMoin, a Large Language Model, to assess its usefulness in public administration. This pilot involves around 100 city employees testing four functions: summary, research assistant, text generation, and 'expert mode', similar to OpenAI's ChatGPT. Christian Pfromm, Chief Digital Officer for the City of Hamburg, sees this as a crucial step from theory to practice in deploying Large Language Models, aiming to align future actions with employee needs. This initiative is supported by the InnoTecHH Fund, aiming to promote AI and new technology use in government agencies.
Cities and generative AI: Hamburg joins other cities worldwide in exploring generative AI tools for various public sector domains, with the potential to generate significant productivity gains. Boston Consulting Group forecasts that generative AI could create global productivity gains of US$1.75 trillion annually in the public sector by 2033, with substantial benefits for the US, UK, Germany, France, and Canada. The report identifies key use cases for generative AI, including summarizing documents, drafting procurement contracts, engaging with citizens and businesses, and developing software code. While generative AI offers promise, challenges related to accuracy, reliability, control, privacy, bias, and intellectual property ownership must be addressed before widespread adoption.
Source of information: https://cities-today.com/hamburg-tests-homegrown-generative-ai/ (Published 09 January 2024).