Privacy Notice

Welcome on BABLE

We put great importance to data protection and therefore use the data you provide to us with upmost care. You can handle the data you provide to us in your personal dashboard. You will find our complete regulations on data protection and clarification of your rights in our privacy notice. By using the website and its offers and navigating further, you accept the regulations of our privacy notice and terms and conditions.


Challenge / Goal

  • From the city hall perspective, it solved two main challenges:
    1. fostering inhabitants of the city to register as citizens to increase city founding from the national government.
    2. the card is a cash flow generator for the municipality, in a contex, 2011, where many cash flow tensions were present due to the crisis.
  • From the citizen perspective,  the ZCC addresseed the challenge of fragmented service delivery leading to multiple cards and unstructured offer.
  • It also helped policy makers to solve the challenge of not being able to easily define smart pricing policies.


The "ZCC" is an all-in-one key to access a wide number of public services with the following functions:

  • give access to public services
  • allows for payment
  • smart pricing tool
  • provides an API for external services
  • offers a backend for personal data management

Citizen participation

Through co-creation sesions in the Open Urban Lab ( involving citizens to collect new ideas and services to be added to ZCC


Want to learn more about the lessons learned, financial details and results?

Log in

Time period

Planning time: 6 months to 1 year

Implementation time: 6 months to 1 year

    Main benefits

  • Improving traffic management

  • Enabling new business opportunities

  • Facilitating citizen engagement

  • Improving life quality

  • Promoting sustainable behavior

Something went wrong on our side. Please try reloading the page and if the problem still persists, contact us via
Action successfully completed!