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Challenge / Goal

A lack of Property factoring of historic Tenements in Edinburgh leaves Tenement owners left to manage their own common repairs using the process outlined by the Tenements (Scotland) Act 2004. Local Authorities have no powers under this legislation to compel action and it can be difficult for the City of Edinburgh Council (CEC) as a landlord to carry out repairs to its homes in mixed tenure blocks without the agreement of other owners.

In 2019 the City of Edinburgh Council brought the following challenge to CivTech 4.0:

How can we use technology to manage the property condition of communal areas in privately owned tenements?

Novoville pitched a solution and was selected to implement it, winning investment in the process. 


Novoville created a web and mobile app that allows homeowners to look after their property in collaboration with others. It guides them every step of the way from the identification of a necessary repair all the way to its completion, including gathering quotes from local contractors and managing payment for the works. It integrates the local market for repairs and maintenance and lays all key steps of the repair process in a structured way to allow users to complete it with minimum hassle.

Citizen participation

Extensive surveying of key user personas (local homeowners). 


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Time period

Planning time: Less than 6 months

Implementation time: Less than 6 months


The city of Edinburgh Council, Scottish Government, Perth and Kinross Council, East Ayrshire Council

Service providers


End users

Homeowners, Property Managers and Property Factors

    Main benefits

  • Decreasing energy consumption in buildings

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