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Challenge / Goal

Stockholm’s population is reaching one million, and the city has to accommodate this growth by providing 140,000 new housing units. For the successful and sustainable implementation of these urban development projects, citizens need to be engaged in the planning initiatives. More conventional offline public participation methods were not enough to communicate with thousands of affected residents.

This use case refers especifically to Södra Värtan, a brownfield development project, which is a part of the Norra Djurgårdsstaden (Royal Seaport area) project. This is going to be an area with 2,000-3,000 apartments and about 5,000 inhabitants, with twice the number of individuals commuting for work.


Stockholm used a map-based survey designed with Maptionnaire to collect residents’ ideas and opinions about development plans in the Södra Värtan harbor area. Maptionnaire helped the city planners to establish an online presence and create digital forums for public participation. With this survey, the city sources actionable feedback for developing the area and how to prioritize existing projects.

Citizen participation

The online public participation survey streamlined the outreach — the planners were able to collect opinions from people with a variety of backgrounds and of different ages (especially the youth). Moreover, the working population engaged much more since they could contribute with their opinions also outside of working hours.



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Time period

Planning time: Less than 6 months

Implementation time: Less than 6 months


City of Stockholm

Service providers


End users

All citizens

    Main benefits

  • Facilitating citizen engagement

  • Enhanced data collection

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