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To enhance service quality for hotel staff and streamline dining area queues, self-service kiosks were introduced. Employees can efficiently order meals via these kiosks. This autonomous system optimizes dining space management, prioritizing staff comfort and speed.
The MEDIA QSR self-service kiosks has been employed to address resolving the needs of the hotel canteens. By enabling meal acquisitions and menu inquiries, along with the creation of the SENSES interactive wall-mounted kiosk, designed to enhance the management of kitchen orders.
In order to guarantee the provision of high quality services to the hotel's employees and to have an optimized management of queues in the dining area, the hotel's employees can, through these self-service kiosks and, order their meals more efficiently, quickly and autonomously. The self-service interactive kiosks give customers the possibility to place their meal orders in a practical and convenient way.
On top of the kiosks are installed LED lights with colors that indicate the availability of each kiosk. The 32'' MEDIA QSR kiosk, developed for this hotel, provides a clear and dynamic view of the menus, making the space more modern and, at the same time, more functional. These features, combined with interactive technology and self-service, give the kiosk an unusual ability to provide information autonomously to its customers.
In the kitchen area, a 27''SENSES interactive wall-mounted kiosk was installed, with the aim of managing all orders placed at the self-service kiosks. In this way, the kitchen staff can view all orders placed and manage them more effectively. In this kiosk it is also possible to inform employees of the status of their orders. The automation of this entire…
