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Challenge / Goal

The infrequent public transport left many of the town's scattered population underserved and isolated.


Shotl switched the existing bus lines of Vallirana to a combination of fixed-route-and-scheduled at peak times and flexible on-demand-service for off-peak times.

Citizen participation

Before the start of any operation we always have focus groups with the municipalities and end users. In this case, we worked as follows:

  • Initial meetings with relevant staff of the municipality
  • Calls with local experts
  • Focus group with potential customers
  • Interviews with end users
  • Visit the city to obtain direct knowledge of the area



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Time period

Planning time: Less than 6 months

Implementation time: Less than 6 months



Service providers

Bus operator Soler i Sauret

End users

Vallirana Residents

    Main benefits

  • Improving public transport accessibility

  • Promoting active living

  • Improving personnel efficiency

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