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Challenge / Goal

Last Mile Delivery (LMD) is a concept that encapsulates the provision of a delivery service where electric vehicles perform the final stage of the process, offering great opportunities for replicability in many environmental areas and therefore offers a good solution for any location seeking to reduce air pollution levels. In this Use Case, the city centre of Nottingham is the focus of this smart city innovation.
The LMD service is based on the principle of one designated organisation receiving customer packages from across all levels of courier provision, consolidating the packages and destinations so that a coordinated, efficient and zero-CO2 emission process can provide the final door step delivery. Such a solution not only reduces the volume of CO2 emitted within the city centre area, but also provides a more efficient service to the customer, ensuring that all packages can be delivered at one time and via one contact organisation.


The Last Mile Delivery (LMD) Service uses electric vehicles for the 'last mile' of the parcel delivery journey. A requisite element of an LMD service is an 'Urban Consolidation Centre' (UCC); the UCC takes in all the parcels from the various national carriers and sorts them for delivery by E-vehicles. In all cities, there are multiple national carriers attempting to deliver parcels, often to the same buildings as their competitors. This is an inefficient system that contributes to air and noise pollution. The UCC enables the consolidation of all parcel deliveries from national and local carriers and thus a logical order for an urban delivery round including the time requirements of clients / carrier. The addition of EVs for Last Mile Delivery ensures that air and noise pollution is kept to a minimum.


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Time period

Implementation time: Less than 6 months

Service providers

City of Nottingham

End users

Logistics Companies

    Main benefits

  • Reducing delivery traffic

  • Reducing local air pollution

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