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Use Case
Industry, Innovation And Infrastructure
Starting in the 2000s, Logroño already decided to use technological means to connect with citizens. One of the main objectives was to use technology to bring city services closer to the citizen, allowing Logroño residents and tourists to find all the information they needed about Logroño in their pocket - be it official documents, tourism or local commerce - increasing connectivity and ease.
Logroño's conversion into a smart city began with the development of the City Council's website in 2000 and subsequently an information line (010) was launched in the 2000s. The 010 inspired the need to create a city information bank. In 2012, the "Logroño.es" app was launched as part of a public-private partnership project, allowing citizens and tourists to access simple information such as cultural and leisure events and bus schedules.
The app was ultimately developed to allow citizens to view their current bus location, pharmacies, traffic controls and radars, discounts, promotions, offers, events, points loyalty cards, as well as information related to physical activity such as walking and running routes. The app is fully customizable, allowing users to personalize their home page and highlight information that is relevant to them, such as places of interest.
The app has been progressively increasing its capabilities by incorporating functionalities to raise complaints and suggestions, pay municipal bills from the cell phone, etc.
Want to learn more about the lessons learned, financial details and results?
Log inLogroño City Council; JIG Easy Services
e-Government, Smart Logroño and other city sources
Citizenship
Single access point for information
Enhancing tourism experience
Preserves cultural identity