In this episode, Óskar Jörgen Sandholt, Director of Service and Innovation at the City of Reykjavík, shares insights into the city’s digital transformation journey. From pioneering fibre-optic connectivity to leading innovative service design, he discusses Reykjavík’s approach to user-centric urban solutions. Óskar highlights major initiatives, including the Better City for Children project, which streamlines services for students in need, and the impact of AI-driven tools in municipal governance. He also delves into the challenges of digital transformation, the role of public-private collaboration, and Reykjavík’s award-winning smart city strategies. Tune in to discover how technology, policy, and innovation are shaping the future of Iceland’s capital.

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