Privacy Notice

Welcome on BABLE

We put great importance to data protection and therefore use the data you provide to us with upmost care. You can handle the data you provide to us in your personal dashboard. You will find our complete regulations on data protection and clarification of your rights in our privacy notice . By using the website and its offers and navigating further, you accept the regulations of our privacy notice and terms and conditions.


Privacy Notice

Privacy Notice

BABLE is an exchange platform for the Smart City community - a digital toolkit to facilitate implementation of Smart City Solutions. It enables innovative companies, public authorities and experts to exchange information, ideas, products, services and Use Cases as reference projects. BABLE offers neutrally described Smart City Solutions as blueprints and complementary services to its community. The platform provides transparency and matches the demand and supply side. The idea is to enhance economic potential, reduce costs and to open new business opportunities. The platform offers unique information on available products, Use Cases and solutions in the Smart City area to facilitate replication of successful implementations, tools for open market consultations and facilitation innovative procurement. In addition BABLE provides space for project developments on the basis of discussions and direct exchanges between cities and companies.

In order to carry out our mission an vision, we collect and use a variety of different data as explained in the following Privacy Notice.

This Privacy Notice describes our collection, use, disclosure, retention, and protection of your personal information. It applies to any BABLE site where this Privacy Notice appears in the footer, and to any BABLE application, service, or tool (collectively "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our Terms and Conditions, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Notice. If you do not provide the information we require, we may not be able to provide all of our Services to you.

The company you are contracting with is your data controller, and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with our privacy standards as well as any applicable national laws. We may process and retain your personal information on our servers in Germany.

1. Personal Information

"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that BABLE UG has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

2. Changes to this Notice

We may amend this Privacy Notice at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes to this Privacy Notice via email or other direct forms of communication.

3. Contact details of the person responsible for data processing

Responsible person within the meaning of the General Data Protection Regulation, other data protection laws in the Member States of the European Union and other provisions with data protection character is the company:

BABLE UG (haftungsbeschränkt)
Legal representation:
Alexander Schmidt (CEO)
Alanus von Radecki (CIO)
Seyfferstr. 34
70197 Stuttgart - Germany
Phone: +49 172 8539419

4. Contact details of the data protection officer

If you have any questions regarding the collection, processing or use of your personal data and your inquiries regarding information, correction, blocking, deletion or restriction of processing, please contact our data protection officer:

Nikita Shetty

5. Data Collection

We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or when you otherwise correspond with us regarding our Services.

If you are 16 years of age or younger, you need permission from a legal parent to be part of our community.

The personal information we collect includes the following:

5.1 Personal Information you give us when you use our Services or register for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us

  • Information on products, services, offers and needs that you provide via your profile or the profile of your institution, or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in

  • Postage, billing and other information used to purchase a service or post an item, as well as, where postal services are provided through one of our programs, information required to clear customs (such as Tax ID or other identification numbers) and relevant postage information (such as tracking numbers and tracking updates).

  • You may also provide us other information through a web form, by updating or adding information to your account, through your participation in community discussions, chats, or when you otherwise correspond with us regarding our Services

  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected

5.2 Personal information we collect automatically when you use our Services or register for an account with us

  • We also collect information about your interaction with our Services, your listing preferences, and your communications with us. This is information we receive from the devices (including mobile devices) you use when you use our Services, register for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or when you otherwise correspond with us regarding our Services. This information comprises the following: Device ID or unique identifier, device type, ID for listing, and unique device token

  • Geo-location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device's settings' menu

  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information

5.3 Personal information we collect using cookies, web beacons, and similar technologies

We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take on our Services, within our listings or e-mail content. For more information about our use of these technologies and how to control them, see our notice on Cookies.

5.4 Personal information from other sources

  • We may supplement the personal information we collect with information from third parties and add it to your account information. For example, we may collect and use demographic information that is publically available, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws

  • We may allow you to share information with social media sites, or use social media sites to create your account or to connect your account with the respective social media site. Those social media sites may give us automatically access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or may have clicked on, etc.). If you provide us with access to any site with video content, then you agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you. By associating an account managed by a social media site with your account and authorizing us to have access to this information, you agree that we may collect, use and retain the information provided by these social media sites in accordance with this Privacy Notice

  • If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose, and retain their personal information according to our Privacy Notice.

6. Data use and retention

We use the personal information we collect to: provide and improve our Services, to provide you with a personalized experience on our sites (especially, by offering you services and items that are specifically suited for your needs), to contact you about your account and our Services, to provide you customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We may use and retain your personal information as follows:

6.1 Provide, improve, and personalize our Services

BABLE is a facilitator towards improving urban life. In order to continuously improve our Services, we

  • Provide access to and use of our Services

  • Offer you site content that includes items and services that you may like.

  • Keep track of your Watch List, your use cases, and use cases, solutions and profiles that you have chosen to follow.

  • Customize, measure, and improve our Services

  • Provide other services requested by you as described when we collect the information

  • We may use geo-location information to provide you with location based services (such as advertising, search results, and other personalized content)

6.2 Contact you about your account and provide you customer service and news

  • Contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a technical problem, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to provide you customer service

  • Contact you as necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you.

  • Contact you as part of our information mailings, such as our bi-monthly newsletter. Once you sign up for our community, we automatically sign you up for this mailing list, which is sent via Mailchimp. You can unsubscribe for the updates immediately. Only your first name, last name, employer and e-mail address are sent to Mailchimp.

  • For these purposes we may contact you via email, telephone, text messages, and postal mail. When contacting you via telephone, to ensure efficiency, we may use autodialed or pre-recorded calls and text messages as described in our User Agreement. Message and data rates may apply

6.3 Personalize our advertising and marketing communications

  • Personalize, measure, and improve our advertising based on your advertising customization preferences

  • Contact you, either via email, telephone, text messages, and postal mail in order to: offer you discounts and special promotions, and inform you about our Services. We will use the contact information you have provided to contact you by e-mail, SMS text and/or telephone if you have consented to such contact. Message and data rates may apply

  • Contact you as part of our information mailings, such as our bi-monthly newsletter. Once you sign up for our community, we automatically sign you up for this mailing list, which is sent via Mailchimp. You can unsubscribe for the updates immediately. Only your first name, last name, employer and e-mail address are sent to Mailchimp.

  • Deliver targeted marketing, service updates, and promotional offers based on your communication preferences

7. Prevent, detect, mitigate, and investigate fraudulent or illegal activities

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.

8. Choice

You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.

9. Communication preferences

You can control the methods by which we may contact you about your account, and your buying and selling activities in the Communication Preference section within your “MY BABLE”. There, you can also control your member-to-member communications preferences setting and choose which newsletters and promotions you want to receive.

10. Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Communication Preferences within “MY BABLE”, or indicate your communication preferences within the direct communication from us. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

11. Signed in

When you sign in to your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include:

  • Upload products and services to your company / city profile

  • Add use cases to your history

  • View the activity header

  • View or edit the MY BABLE page

  • View or edit the Watchlist

  • Leave Feedback as comments

  • View or edit the profile page

  • Send member-to-member messages

  • See contact information

If you attempt to change your password, User ID, update any other account information or attempt other account activity beyond those listed above, you will be asked to enter your password.

You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer you should sign out and/or clear your cookies when you are done using our Services in order to protect your account and your personal information.

12. Withdraw consent

You are allowed to withdraw your consent to this Privacy Notice at any time. If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice you may not have access to all our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our User Agreement.

13. Cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to BABLE UG's use of cookies in accordance with the terms of this policy.
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

13.1 Cookies on our website

BABLE UG uses the following cookies on this website, for the following purposes:

  • To enable you to use and access the BABLE Platform and the Payment Services.

  • To enable, facilitate and streamline the functioning of and your access to the BABLE Platform.

  • To better understand how you navigate through and interact with the BABLE Platform and to improve the BABLE Platform.

  • To show you content (e.g., advertisements) that is more relevant to you.

  • To monitor and analyze the performance, operation, and effectiveness of the BABLE Platform and BABLE advertisements.

  • To enforce legal agreements that govern use of the BABLE Platform.

  • For fraud detection and prevention, and investigations.

  • For purposes of our own customer support, analytics, research, product development, and regulatory compliance.

13.2 Google Cookies

BABLE UG uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at:

13.3 Refusing Cookies

Most browsers allow you to refuse to accept cookies.
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
Blocking cookies will have a negative impact upon the usability of some websites.

14. Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. This includes the following:

  • You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate

  • Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws

  • We will honor any statutory right you might have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable national laws, please contact us following the instructions in the Contact Us section. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so

15. Disclosure

We may disclose your personal information to other members of BABLE UG or to third parties. This disclosure may be required for us to provide and to provide you access to our Services, to comply with our legal obligations, to enforce our Terms and Conditions Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. As stated above, we do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose your personal information to the following parties and for the following purposes:

15.1 Service Providers and financial institutions partners

Third party service providers who help us to provide our Services, assist us in providing customized advertising, to assist us with the prevention, detection, mitigation, and investigation of potentially illegal acts, violations of our Terms and Conditions, fraud and/or security breaches, bill collection, affiliate and rewards programs, co-branded credit cards and other business operations

15.2 Law enforcement, legal proceedings, and as authorized by law

  • To comply with our legal requirements, enforce our User Agreement, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety.

  • To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history

  • To third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity

16. Change of Ownership

If we were to merge with, be acquired by another company, have a change in our ownership structure, type legal entity or settle legally in a different country, we may share information with the involved stakeholders in accordance with our global privacy standards. Should such an event occur, we will require that the new (combined) entity follow this Privacy Notice with respect to your personal information. If your personal information will be collected, used, disclosed, or retained for any purposes not covered in this Privacy Notice, you will receive prior notification of the processing of your personal information for the new purposes.

17. Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data center, and information access authorization controls. If you believe your account has been abused, please contact us following the instructions in the Contact Us section.

In case of a possible leak of data, our data processor and site administrator will notify us immediately after discovering or becoming aware of any such incident. Following the report of the incident, we will carry out an assessment with our contractors and partners to identify corresponding measures We will inform our community members about the situation, the gravity and the solution as soon as possible. As stated above, counter measures to prevent leaks are in place on BABLE.

18. Right to complain to a supervisory authority

Any person concerned by the processing of personal data, without prejudice to any other administrative or judicial remedy, shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of its residence, place of work or place of residence, as provided for in Article 77 (1) by the European Directives and Regulations alleged infringement if the data subject considers that the processing of personal data concerning them is contrary to this Regulation.

If you disagree with the processing we have carried out or the information we provide, you may submit a complaint to the regulatory authority referred to in the next section.

Betroffene Aufsichtsbehörde

Landesbeauftragter für Datenschutz und Informationsfreiheit Baden-Württemberg
Königstraße 10a
70173 Stuttgart - Germany
Telefon: 0711/61 55 41-0
Telefax: 0711/61 55 41-15