Privacy Notice

BABLE is an exchange platform for the Smart City community - a digital toolkit to facilitate implementation of Smart City Solutions. To provide our services effectively and improve your experience, we collect and use your personal data. As a responsible company. we are strongly committed to protecting your privacy.

This privacy policy explains how our organization uses this personal data we collect from you when you use our website and services and when also covers the personal data you share with us for business purposes. It describes our policies and procedures on the collection, use and disclosure of your information.

By using our Services and/or creating an account with us, you agree to our Terms and Conditions and to the collection and use of information in accordance with this Privacy Notice.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are material, we will provide a more prominent notice by sending you a notification on your dashboard.

1. Key Terms

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Notice:

• Account means a unique account created for you to access our Service or parts of our Service.

• Company (referred to as either "the Company", “BABLE”, "we", "us" or "our" in this Agreement) refers to BABLE GmbH, Seyfferstrasse 34, 70197 Stuttgart.

• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

• Country refers to: Germany (and if legally necessary e.g. due to conflicting regional laws, to the German State of Baden-Württemberg)

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual. It does not include anonymised or aggregated data that can no longer be used to identify a specific person, whether in combination with other information or otherwise.

• Service refers to the Website, Tools, Applications, Newsletter and any other service offered by the Company.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to BABLE, accessible from https://www.bable-smartcities.eu/.

• you and your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. What data do we collect?

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. If you are 16 years of age or younger, you need permission from a legal guardian to be part of our community.

The personal information we collect includes the following:

3. How do we use your data?

We use the personal information we collect to:

• To provide and maintain our Service, by monitoring the usage of our Service.

• To manage your Account and requests: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user. It is also used to manage and attend to your requests to us.

• To provide you with personalised advertising and marketing content such as news, special offers and general information about other goods, services and events which we offer that are similar to those that you already use or have enquired about.

• To send you our information mailings, such as our newsletter. As highlighted in our Terms and Conditions, once you sign up for our platform, we automatically add you to our mailing list, which is sent via Mailchimp. You can unsubscribe at any time. Only your first name, last name, employer and e-mail address are sent to Mailchimp.

• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services.  Also, to notify you regarding your account, to troubleshoot problems with your account, to resolve a technical problem, to poll your opinions through surveys or questionnaires, or as otherwise necessary to provide you with customer service.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.

• For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

4. Who do we share your data with?

We may disclose your personal information to employees of our company or to third party Service Providers. We do this to provide you access to our Services; to comply with our legal obligations; to enforce our Terms and Conditions; to facilitate our marketing and advertising activities; to prevent, detect, mitigate or to investigate fraudulent or illegal activities related to our Service. We minimise the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We may disclose your personal information to the following parties and for the following purposes:

5. How do we store Your data?

We store your personal data in secure and dedicated servers in Germany.

In addition, your data is stored in the servers of our Service Providers including but not limited to: MailChimp, Hubspot, Google and Microsoft.

6. How long do we keep your data?

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes or enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Log files are stored for a period of two weeks, whereas google analytics stores usage data for a period of 14 months.

After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner.

Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.

7. How is your data secured?

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centre, and information access authorisation controls. If you believe your account has been abused, please contact us following the instructions in the Contact Us section.

In case of a possible leak of data, our data processor and site administrator will notify us immediately after discovering or becoming aware of any such incident. Following the report of the incident, we will carry out an assessment with our contractors and partners to identify corresponding measures We will inform you about the situation, the gravity of the situation and the solution as soon as possible.

8. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to make a request  for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate. You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request  to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that our Company erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our Company’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Where you have a statutory right to request access or request the modification or erasure of your personal information, we still might need to withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws In such a case, we will provide you with the reasoning.

It is important to note that if you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice, you may not have access to all our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our Terms and Conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us following the instructions in the Contact Us section.

If you disagree with the processing of your Data or the information we provide, you may submit a complaint to the following regulatory authority:

Concerned Supervisory Authority

Landesbeauftragter für Datenschutz und Informationsfreiheit Baden-Württemberg
Königstraße 10a
70173 Stuttgart - Germany
Telephone: +49 711 61554 10 Telefax: +49 711 615541 15

E-Mail: poststelle@lfdi.bwl.de

https://www.baden-wuerttemberg.datenschutz.de/

9. Contact Us