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Real-time crowding information –positive impacts on metro

Stockholm (2016)
Scale: Individual site
Real-time crowding information consists in giving information to passengers about the load of the metro trains.
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Cities

Stockholm

Linked Projects

CISMOB

Challenge / Goal

The usage of metro by Stockholm population have been steadily increasing every year. In some periods of the day, especially peak hours the metro trains tend to be very crowded. Passenger load in peak hours tend to be unevenly distributed with some metro trains with loads over the capacity and others with more free space, which deteriorates the public transport experience. People don’t have information about the metro train crowd and they tend to just enter in the first they see

Solutions

With a real-time crowding information (RTCI) people will be able to see in real-time the load of the metro trains, and then decide in which one they will enter. 

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Time Period

Planing Time: < 0.5 years

Implementation Time: < 0.5 years

Implementers

Zhang, Y., Jenelius, E., & Kottenhoff, K

Service Providers

Pilot project

End User

Metro Passangers