Challenge / Goal
The infrequent public transport left many of the town's scattered population underserved and isolated.
Shotl switched the existing bus lines of Vallirana to a combination of fixed-routed-and-scheduled at peak times and flexible on-demand-service for off-peak times.
Before the start of any operation we always have focus groups with the municipalities and end users. In this case, we worked as follows: (1) Initial meetings with relevant staff of the Town Hall, (2) Calls with local experts, (3) Focus group with potential customers, (4) Interviews with end users, and (5) Visit the city to obtain direct knowledge of the area.
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Planning time: < 0.5 years
Implementation time: < 0.5 years
Bus operator Soler i Sauret