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Challenge / Goal

The infrequent public transport left many of the town's scattered population underserved and isolated.

Solution

Shotl switched the existing bus lines of Vallirana to a combination of fixed-routed-and-scheduled at peak times and flexible on-demand-service for off-peak times.

Citizen participation

Before the start of any operation we always have focus groups with the municipalities and end users. In this case, we worked as follows: (1) Initial meetings with relevant staff of the Town Hall, (2) Calls with local experts, (3) Focus group with potential customers, (4) Interviews with end users, and (5) Visit the city to obtain direct knowledge of the area.

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Time period

Planning time: < 0.5 years

Implementation time: < 0.5 years

Implementers

Shotl

Service providers

Bus operator Soler i Sauret

End users

Vallirana residents

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