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Citizen Engagement Platform for Sandona

Sandona, Columbia (2016-05-11)
Scale: City Level
Citymatica is a communication platform that helps Sandona to create trusted and effective communication environment between the city and citizens. It is always available and very easy to operate. Citymatica enables personalized communication with individual citizen, that is relevant by content.
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Challenge / Goal


The creation of this service was initiated by the mayor of Sandoná, Byron Andrés Zambrano Rosas to enhance the participation of citizens in city related discussionsa nd improve livability of the citizens.

Solutions

We have customized Citymatica according to the needs of Sandona and provided the city with a solution, which consists of 3 parts: Operator's web-interface, a mobile application for citizens and web-interface for citizens as well. The solution consists of a cloud based platform which enables the city to push information and create initiatives to get the citizens involved.
At the moment citizens of Sandona are provided with the following services through the Citymatica: - Polls & Complaints Processing - Emergency Alarms - Vaccination Calendar - City InMail & Chat - City News - City Payments - City Sites and Objects Reference Info (for tourism) - Medical or other Appointments - City communication campaigns

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Time Period

Planing Time: < 0.5 years

Implementation Time: < 0.5 years

Service Providers

End User

Citizens of Sandona

Citymatica

    Main Benefits

  • Improving Life Quality,

  • Facilitating Citizen Engagement,

  • Promoting sustainable behavior,

  • Improved data accessibility,