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Challenge / Goal

The SSA sought to test the effectiveness of surveying as a means of collecting citizens’ opinions and contributions to the design and development of the URC and its services. The surveys sought to gather information regarding: 

  • responsible and sustainable attitude towards consumption (consumer habits);
  • habits after using the product (separation and conversion habits);
  • attitudes and awareness of respondents about the current state of the Earth in the context of resource use and impact on ecosystems, waste management and perception of their role and responsibilities in the consumer chain.
  • preferred content and activities of the URC


The idea was developed by the members of the URBACT Local Group (ULG) with the aim of bringing the URC project closer to the public, gathering public opinion on the services, activities and possible benefits of the future URC and how the space could support their active participation in the circular transition.

Citizen participation



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Time period

Implementation time: 6 months to 1 year


Zagreb URBACT Local Group members, Odraz, European Consumer Excellence Center, KLO Team, Development Association 'DIY' culture - Workshop, New Colours Media, OMart, URIHO, Zagreb City Holding LTD., Zagreb Craftsman Association, University of Zagreb, Kajzerica Highschool

Service providers

City Office For Economy, Environmental Sustainability And Strategic Planning

End users

All citizens

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