#163 Florence: Moving AI from Pilots to Policy
Social Responsibility
ICT
In this special episode from our Major Cities of Europe 2025 series, we travel to Florence, Italy, to speak with Alessandra Barbieri, Manager in EU Projects and Fund Raising within the City Manager Department of the Municipality of Florence. We discuss the city's recently developed AI Adoption Plan, a strategic framework designed to guide the integration of artificial intelligence into public services. Alessandra explains how Florence is transitioning from isolated pilot projects to a structural system that prioritises transparency, security, and compliance with European and national regulations.
The conversation covers the practical steps of implementation, including a comprehensive internal training programme for civil servants and the importance of cross-departmental collaboration. We also examine the environmental impacts of AI and how the municipality aims to balance technological advancement with its climate goals. This episode provides a clear look at how Smart Cities can responsibly adopt new technologies to better serve their citizens.
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